We recently joined forces with Little Black Dog to help a local charity. Together we developed a new website for charity Safe and Sound, who raise awareness of child exploitation.
The charity supports children and young people across Derbyshire who are victims of or at risk of child exploitation. Including sexual exploitation, County Lines, Modern Slavery, trafficking, and radicalisation. Safe and Sound also supports the whole family and brings attention to the risks young people face.
The new website has lots of information and resources for professionals working with young people, parents, and young people themselves. It also has a live chat facility to enable easier access to the charity’s specialist support team.
What Safe and Sound had to say about the project:
Safe and Sound chief executive Tracy Harrison explained: “Our caseload increased by over 50% in 2020 largely since the start of the pandemic. Brought about by young people being socially isolated and therefore particularly vulnerable to online grooming.
It was, therefore, important to have a well-designed and user-friendly website. With a wealth of resources that can be easily accessed by professionals, families, and young people themselves. To raise awareness of the dangers facing young people in our local communities.
It has also given us a platform to better engage with individuals, businesses, organisations, and funders whose support is vital to enable us to work with children as young as seven and their families.
Child exploitation is not an easy subject to talk about and many young people and their families are actually not aware that they are being targeted by perpetrators – believing that so-called relationships are real.
The truth is that many relationships – particularly online – are far from healthy. Our message across social media channels throughout the past year has therefore been the importance of robust privacy settings.
We are extremely grateful to both Little Black Dog and Creationz for their support in developing this new website and look forward to continuing to work with them in the future.”
Why Creationz Marketing?
We are proud to provide ongoing digital marketing and social media support for Safe and Sound. Having achieved our initial goal of increasing engagement and raising greater awareness of child exploitation across Safe and Sound’s social media channels. We then identified the urgent need for a new website that would be capable of sharing important information and resources with stakeholders and the wider general public.
We then approached Helena at Little Black Dog to help the charity achieve its goal and we are thrilled with the results.
Marketing is an essential part of every business and plans and ideas constantly change. New ideas can take time to develop, cost time and money and that’s before there are any rewards. A Power Hour with our Marketing Team at the start of a project can really help to ensure you have all your ducks in a row and you understand what your new idea really needs.
At Creationz, we offer a range of Power Hours, these Power Hours are designed to focus entirely on your business to help create a plan to market your business effectively within your budget. If you are wanting to do your own marketing but need some advice and help, our Power Hours can guide you.
These Sessions are ideal for:
New Business Start-Ups
Business Owners looking to get clarity on their marketing activity
Businesses looking to change how they currently market
Business Owners looking to try a new form of marketing to work alongside existing efforts.
So how does a Power Hour work?
Once you book a Power Hour, we schedule time in the diary to work with you to help move your plans forward. We will ask you for the main focus you want to cover on the call so we can do some prep work for you.
On the call, you will discuss the project, and we will spend time to help you craft a marketing plan to ensure all bases are covered. We will then give you our advice and tips to ensure success. We will also put everything in writing so you have a working document. We will also give you a follow-up call a week after the Power Hour to see how you are getting on.
Power Hours can also help with:
Sense Checking
If you are looking to set up a new marketing activity a Power Hour can help sense check if it is right for your business.
We can help run through all the essentials and make sure everything is covered to assess the viability of the idea. We are all Marketing Magpies, by taking the time before you invest time, money, and effort, you can be sure you are spending effort in the right places.
Planning a new activity When planning a new activity, it is easy to fall down the trap of paying extra for things you may not need. We can help run through whether this marketing activity will be beneficial for your business and what its true costs/fees are. We help you break down the steps you need to take and what resources are required to ensure you are spending time and efforts in the right places to help your business.
Marketing Planning for the month A Power Hour can help you plan ahead. This is necessary as you have to always be one step forward! Once you have your month planned out, you’re not sitting around thinking of ideas on the day on what to do. Got all the ideas, but don’t know how to join them up? We can help link your marketing activities together! There is no point in writing a blog if no one is going to see it, but do you know how to correctly market it for more people to see it? We can give you a step-by-step process on how to link up your marketing together for your business.
Training in marketing Our Power Hour sessions will allow you to tap into over 20 Years of marketing experience working in a wealth of industries and includes both non-digital and digital expertise. Get the skills you and your team need to ensure your marketing is successful.
Are you marketing your business but not sure of the results you are getting? Are you spending a lot of money but not concentrating on basics? Do you want to get to grips with your marketing but unsure where to start?
If so, we have just the thing to help you. Starting on the 4th February 2021, we are running a 7-Day Marketing Tune-Up Challenge to help businesses get to grips with their marketing efforts. Helping you to get clarity and get results you need. Together, we go through 7 effective ways designed for your business.
Over 7 days, you will receive 7 specific emails that look at different aspects of marketing with tips you can implement easily into your business without breaking the bank.
Join us over 7 days where we will be giving you 7 simple, easy to implement marketing tips that won’t break the bank. Our 7 easy to adopt tips:
* Are simple to implement * Will sharpen your brand * Will help you learn new strategies * Help you step put of our comfort zone – come on join us!
Register Today to start your 7-Day Marketing Tune-up Starting – 4th February 2021
Times are changing and they are changing fast. We cannot all
carry on marketing our businesses in the same way and expect the same results. Covid-19
has made a real difference to how we communicate our messages. Those businesses
that have continued to share social media posts, send email communications,
engage in PR and direct mail campaigns will find it easiest to maintain and
grow their client base.
One contributing factor for this change is loyalty. We live in a 24/7 world where we all want
things at the click of a button and there is often very little loyalty if the
same product/service is available faster & quicker elsewhere. Keeping your
customer base updated and bringing them along with you on the journey will
enhance loyalty and create brand ambassadors.
How we communicate is crucial going forward. Social media is getting busier, email inboxes
are bursting at the seams and more traditional forms of marketing such as direct
mail campaigns are proving popular. Be
aware though, that there are obstacles especially in the B2B sector as a large
amount of businesses are embracing home working so not always in the office to
receive the post.
Our top tips for effective communication
would be:
1: Be Clear
Now more than ever businesses need to be clear about what
they are communicating. With many businesses now either working from home or
changing their offering, it is important that all messages are communicated
clearly by:
Knowing your purpose – brand recognition, sales
& share information etc.
Knowing how you are going to communicate –
social media, email etc.
Being clear on what you want to achieve
2 Know Your Audience
With any marketing communication channel, it is vital that
you understand your audience as this will help determine your tone of voice,
length of communication and graphics required. By knowing your audience, you
can easily segment and send targeted messages to different audiences at the
same time.
People are busy, by being direct you can ensure that your
marketing messages are received by the right person at the right time and
written for the right audience. Remember, the best communication piece talks to
your customer and about them – it is not about you.
Marketing communication is no longer about throwing out lots
of content and hoping something sticks. Be clear on:
Who are you sending the messages to?
How they digest information
Where do they get their information from to make
buying decision – social media, Press etc.
Do they prefer detailed content or short-form
content?
3: Be Human & Authentic
Human and authentic communications will always get a better
response. People buy from people and when social media posts, emails etc are
written so you can visualise the speaker, buy-in is increased.
Over the past six months communication channels have really
become more human as we are helping and supporting each-other and this is vital
when sending marketing communications out.
Other things to consider:
Don’t use jargon
Write as if you are speaking to the reader
Be helpful & supportive
Can you personalise communications?
4: Communication Channels
It is essential businesses look at each channel in a
joined-up manner. Integrated communications will have a better response to
stand alone pieces. Customers will digest information better from a number of
combined sources. Whilst the way communication is delivered varies per channel,
the messaging needs to be-consistent. Have a clear plan of what you are going
to use each channel for and regularly assess if it continues to be right for
your business
5: Be Consistent
The best advice I can pass on is to be consistent. If you
are going to create a communication plan for your business, make sure that you
are sending out messages in a timely and consistent manner. Your customers want
to hear from you and by being consistent, you stay front of mind. If you write
a monthly newsletter, make it land in inboxes at the same time each month.
Consider:
Frequency
Delivery times
Time required to produce the content
Content formats – text, images, videos
5: Monitoring the ROI
Over the next month, take time to actually monitor the
return on investment with social media, email marketing, PR and direct Mail
campaigns etc. You can do this relatively easily by monitoring the engagement
that you get on social media, the open rates that you receive with email
marketing and any results and inquiries from direct Mail & PR. By taking
the time, you can actively see what is working and what isn’t.
It is important to monitor:
How many communications are you sending out?
How many responses / engagements are you getting?
What is your current open rate percentages and
clicks
What sales are generated?
How many enquiries are made?
Finally, now is the perfect time to enhance your marketing communications and try new ways to reach your audience. By being present and keeping in front of your clients, it will be easier to build and develop new audiences. Review your communications today and see how you can adapt and adjust as your business finds in new path.
We are often asked by clients, should we be on Instagram? Or how
can we use it properly for our business?
You first need to establish your target market and whether they
will be on Instagram. Don’t be a marketing magpie and go on Instagram because
everyone else is! It needs to suit you and your business.
We are going to run you through a few tips on how to make the most
out of Instagram:
Hashtags
Hashtags are the perfect way to help grow and be found in a specific area of expertise. On Instagram you can use up to 30 hashtags, this is great as you can pick a variety that will help you reach your target audience.
Make sure you don’t bombard with
lots of hashtags and ensure they are relevant!!
You should aim to make the
hashtags are specific and try not to use popular hashtags as your post is less
likely to be seen.
Examples of hashtags to use:
Location
Business industry
Relevant to subject
post
Create your own
brand hashtags
Product or service
Niche hashtags
Seasonal
Awareness days
Stories
Instagram stories only last 24 hours then they disappear. This is the perfect way to post as much as you want without feeling like you are bombarding your followers with too much content. It is an ideal way to engage with your followers and give them an insight into some behind the scenes of your business.
Top Tip! Make sure you use stickers on Instagram stories for more engagement! We recommend using: Polls, Questions, Countdown, and Quiz. These will all help you interact with your customers and give you an idea of what they like, which you can base your posts around!
Examples of stories to make:
Behind the scenes
Questions
Motivational quotes
Tell a story
Ask for opinions
Before and after
Testimonials
Review products
Instagram Highlights
Instagram highlights are Instagram stories that you can feature on your profile, this is so that they can stay permanently. You can add highlight covers to make it look aesthetically pleasing, this will make a good impression for new followers who are looking at your profile.
You can categorise your highlights, for example naming one as
“Questions” and you can add all the stories you have previously posted on
questions your followers have asked and you have answered. This is really
useful as it is like FAQs, and you are not having to repeat questions.
IGTV
Instagram IGTV’s allows you to create
long videos, this is great as you can go into detail about a particular subject
you are talking about. This is an ideal way of building engagement, as people
tend to like videos more as they give a better insight rather than a
stand-alone picture. You can also go live on Instagram which you can then save
the whole live video onto your IGTV for people to watch at a later date.
Examples of videos you can create:
Question and answer sessions
Give tips and ideas
Behind the scenes
Tutorials
Tell a story
Explainer videos of products etc
Engagement
It is important to engage with your
followers as much as you can. This will not only help others engage with you,
but the Instagram algorithm also detects that you are active on the App and
will then make your posts visible to more people.
Make sure you are liking, commenting, and sharing other content, this will help build your engagement and interaction.
Get in contact with us and we can take a look at your Instagram to find ways to improve – 0115 8 376 260
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